Lori Fentem, Co-Founder and President of Synergy Solutions appointed Chairperson of the Board of the Professional Association for Customer Engagement (PACE)

December 4, 2017 (Phoenix, AZ) – Lori Fentem, Co-Founder and President of Synergy Solutions, a Phoenix, AZ-based company offering customer service, technical support and sales solutions to leading national brands via the contact center, has been appointed Chairperson of the Board of PACE, the Professional Association for Customer Engagement (PACE), the only non-profit trade association…

November 28th, 2017 PACE Pulse

Greetings PACE Members! I hope that everyone enjoyed some well-deserved time off for the Thanksgiving holiday. As the Chair of the PACE Board of Directors, I am very thankful to be associated with such a committed and hardworking volunteer network and staff. It’s really hard to believe that 2017 is almost over already and soon…

November 11th, 2017 PACE Pulse

Greetings PACE Members! I am honored to serve as the new Chair of the PACE Board of Directors. I have been an active member of PACE for 17 years and I am very excited about the opportunity to work with our new CEO, Stuart Discount, our talented PACE staff, our Board of Directors, Chapter Presidents,…

PACE Association Announces Hiring of CEO

October 19, 2017 (Indianapolis, IN) – The Professional Association for Customer Engagement (PACE), formerly the ATA, is setting the PACE once again. The Association has announced the hiring of Stuart Discount, formerly the Chairman of the PACE Board of Directors, as its new CEO effective November 1. As the only trade association dedicated to contact…

March 21st, 2017 PACE Pulse

I love the springtime. It’s the time of year when for most of the country, the sun starts to reappear and replaces dreary gray skies, giving a sense of renewed hope for what is to come. In full disclosure, I live in Sunny Arizona where March is extraordinarily beautiful but the change in weather does…