At first glance, everything about Spike’s Trophies appears unchanged, even more than a month into the pandemic’s silencing of the city. Outside, two walls of the company’s 25,000-square-foot headquarters, on…
DetailsThe store has been around for nearly half a century, providing awards and hardware for the city’s most popular sporting events. “We’re an event driven business. A lot of school…
DetailsKeith Baldwin has been in the recognition and promotional products business since the 1980’s, building Spike’s, his Philadelphia-based firm, from a handful of employees to nearly 50 as it expanded into events…
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AnswerNet recently appeared in a news story highlighting their efforts during the pandemic on 6ABC. Click to watch the full video on 6ABC.
“Isolated by Corona Virus, Frightened Americans Welcome Calls From Phone Banks” Click to read the full story from The Wall Street Journal.
October 19, 2017 (Indianapolis, IN) – The Professional Association for Customer Engagement (PACE), formerly the ATA, is setting the PACE once again. The Association has announced the hiring of Stuart…
DetailsListen to Lori Fentem’s interview on ‘Business for Breakfast’
DetailsSeptember 2016 – Phoenix, AZ Synergy Solutions, Inc. a premier provider of outsourced contact center and business process solutions, announces that Kimberly Jacoby has been promoted to the position of…
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Listen to the audio of Lori’s interview.
DetailsSynergy Solutions Call Center in Scottsdale, Arizona was recently featured on The List. The video titled, Inside the Customer Service Call Center, has a few tips on contacting customer service, as well as a great peak into the life of a customer service agent.
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