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Case Study: Process Improvement for Health Plan

[dt_button link=”http://synergysolutionsinc.com/wp-content/uploads/2016/08/SS-Case-Study-Process-Improvement-for-Health-Plan.pdf” target_blank=”true” button_alignment=”default” animation=”fadeIn” size=”medium” style=”outline” bg_color_style=”custom” bg_color=”#0043b1″ bg_hover_color_style=”custom” bg_hover_color=”#333333″ text_color_style=”custom” text_color=”#0043b1″ text_hover_color_style=”custom” text_hover_color=”#333333″ icon=”fa fa-chevron-circle-right” icon_align=”left”]Download PDF Version[/dt_button] Background     Synergy began providing outsourced member support for …

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PACE – West Coast Chapter Event

PACE – West Coast Chapter Event Boosting Talent, Performance and Service Excellence to Enhance Customer Experience December 10th, 2015 at the Joseph Smith Memorial Building, Salt Lake City, Utah http://www.paceassociation.com/p/cm/ld/fid=753

Inside the Customer Service Call Center

Synergy Solutions Call Center in Scottsdale, Arizona was recently featured on The List. The video titled, Inside the Customer Service Call Center, has a few tips on contacting customer service, as well as a great peak into the life of a customer service agent.