Lori Fentem, Co-Founder and President of Synergy Solutions appointed Chairperson of the Board of the Professional Association for Customer Engagement (PACE)

December 4, 2017 (Phoenix, AZ) – Lori Fentem, Co-Founder and President of Synergy Solutions, a Phoenix, AZ-based company offering customer service, technical support and sales solutions to leading national brands via the contact center, has been appointed Chairperson of the Board of PACE, the Professional Association for Customer Engagement (PACE), the only non-profit trade association…

PACE Association Announces Hiring of CEO

October 19, 2017 (Indianapolis, IN) – The Professional Association for Customer Engagement (PACE), formerly the ATA, is setting the PACE once again. The Association has announced the hiring of Stuart Discount, formerly the Chairman of the PACE Board of Directors, as its new CEO effective November 1. As the only trade association dedicated to contact…

Synergy Solutions Inc. Announces New Name for Recently Expanded Business-to-Business Solutions

Scottsdale, AZ  September 3, 2014. Synergy Solutions Inc., a premier provider of outsourced customer contact solutions, announced the rebranding of a segment  of their recently expanded business-to-business solutions:  STAR (Social – Telemarketing –  Appointments – Results).  The STAR acronym was derived from employee input and represents the combination of attributes unique to this service segment.    …

Synergy Celebrates 15th Birthday

On Monday, August 18.  2014, Synergy Solutions celebrated their 15th birthday. To mark this  important milestone, Synergy Solutions employees celebrated at all Synergy locations.      These celebrations included special treats decorated with Synergy’s logo,  door prizes for employees,  presentations from Synergy’s leadership team, special recognition of employees who have been part of the team for over…

Synergy Solutions Received Best Outsourcing Partnership Award

Scottsdale, AZ May 22th, 2014 – Synergy Solutions received the prestigious Best Outsourcing Partnership Award from the International Customer Management Institute (ICMI) in recognition of their partnership with Shutterfly, the leading provider of digital personalized photo products and services. Winners were announced at the Annual Global Contact Center Awards Dinner held as part of the…

Synergy Solutions Breaks Ground on Additional Contact Center Capacity in Scottsdale, AZ

SCOTTSDALE, AZ – January 23, 2014 – Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, is expanding the company’s footprint in Arizona by expanding their contact center capacity.  Synergy’s corporate headquarters are in Phoenix and the company has maintained contact centers in the Phoenix area since it started operations in 1999.  To…