Synergy Solutions is more than just a name. It is the way we think, the way we work, and the way we serve our clients. Whether we are providing customer service, technical support, sales or outreach, we are dedicated to the idea that a cohesive whole is much more than the sum of its parts. All of our efforts are grounded in our belief that working together is the only way to move our company and our clients forward.
Who We Are
The Synergy Solutions team is comprised of experienced and knowledgeable individuals, many with decades of contact center experience. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.
Our Mission is based on the concept of what we refer to as “Synovation”. Synovation can be defined as the magic that happens when you combine the Power of Team with Innovation. We are proud to embody this mission by combining the passion of our team with a uniquely entrepreneurial spirit that allows us to focus on continuous improvement.
Our commitment to excellence has not gone unnoticed. In addition to many satisfied clients, Synergy has been honored with much recognition and many awards. Here is a recent sampling of the accolades we have received:
- ICMI Best Outsourcing Partnership Award
- PACE – Spirit of Philanthropy Award
- PACE – Vendor Excellence Award
- ContactCenterWorld.com Top Outsourcer Ranking
- Customer Magazine – Top 50 Teleservices Provided (multiple years)
- Customer Magazine – MVP Quality Award (multiple years)
- Call Center Week – Contact Center Excellence Award
- Inc. 5000 List