Services


Regardless of your specific customer interaction needs, we are here to create a custom solution to surpass your goals and engage with your customers. This is what we do – all day, every day, offering scalable, high quality, cost effective solutions in English and Spanish.

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Customer Service

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Sales

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Technical Support

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Outreach

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Non-Profit

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Enrollment Services

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What We Do

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  • Customer/Member Care
  • Customer/Member Retention
  • Enrollment/Registration
  • Triage/First Response
  • Sales Support
  • Fundraising
  • Upsells/Cross-Sells
  • Tele-greeter/Answering Service
  • Technical Support
  • Telesales/Renewals
  • Lead Generation/Appt. Setting
  • Satisfaction Surveys
  • Database Management

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How We Do It

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  • 24/7/365
  • Inbound Telephone
  • Outbound Telephone
  • B2C & B2B Interaction
  • Email
  • Chat
  • IVR Self Service
  • Dedicated Teams
  • Blended Teams
  • Bi-Lingual
  • Overflow/Peak Season Support
  • Operations Consulting
  • Technology Development

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Who We Do It For

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  • Public/Private/Non-Profit/Associations
  • Retail/E-Commerce
  • Healthcare
  • Technology
  • Financial Services
  • Publishing
  • Legal
  • Construction
  • Apparel
  • Insurance
  • Multi-Family Housing
  • Public Utilities
  • Political Candidates

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