Regardless of your specific customer interaction needs, we are here to create a custom solution to surpass your goals and engage with your customers. This is what we do – all day, every day, offering scalable, high quality, cost effective solutions in English and Spanish.
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Customer Service
Sales
Technical Support
Outreach
Non-Profit
Enrollment Services
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What We Do
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- Customer/Member Care
- Customer/Member Retention
- Enrollment/Registration
- Triage/First Response
- Sales Support
- Fundraising
- Upsells/Cross-Sells
- Tele-greeter/Answering Service
- Technical Support
- Telesales/Renewals
- Lead Generation/Appt. Setting
- Satisfaction Surveys
- Database Management
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How We Do It
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- 24/7/365
- Inbound Telephone
- Outbound Telephone
- B2C & B2B Interaction
- Chat
- IVR Self Service
- Dedicated Teams
- Blended Teams
- Bi-Lingual
- Overflow/Peak Season Support
- Operations Consulting
- Technology Development
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Who We Do It For
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- Public/Private/Non-Profit/Associations
- Retail/E-Commerce
- Healthcare
- Technology
- Financial Services
- Publishing
- Legal
- Construction
- Apparel
- Insurance
- Multi-Family Housing
- Public Utilities
- Political Candidates
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