Case Study: Healthcare Service Improvement & Cost Savings

Continuous improvement leads to increased revenue for one of the nation’s largest health and wellness companies. Business Challenge Synergy’s client, one of the largest health and wellness companies in the US with a member network of over one-hundred million nationwide, challenged Synergy to help them cut costs by 8% over a three month ramp period…

Case Study: Customer Retention

Synergy partners with one of America’s largest banks to retain customers amidst economic stressors and other difficult challenges Business Challenge A large US banking organization and longstanding partner of Synergy’s was working with a product wholesaler to offer a variety of fee-based products focused on fraud and identity theft prevention. Essentially, the product wholesaler (also…

Synergy Solutions Ranks in Top 50 Inbound Teleservices Agencies

Scottsdale, AZ – May 13, 2011 Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has ranked Synergy as one of the 2011 Top 50 Teleservices Agencies in Inbound Teleservices. This is the ninth consecutive year Synergy has been recognized with the…

Synergy Solutions Ranks in Top 50 Outbound Teleservices Agencies

Scottsdale, AZ – April 18, 2011. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has ranked Synergy as one of the 2011 Top 50 Teleservices Agencies in Outbound Teleservices. This is the ninth consecutive year Synergy has been recognized with the…

Exceptional Quality Earns Synergy Solutions MVP Silver Quality Award

Scottsdale, AZ – March 28, 2011. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, has been named a recipient of a 2010 Silver MVP Quality Award from Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions magazine. This is the seventh consecutive year Synergy has been recognized for its exceptional quality. Customer Interaction Solutions…

Synergy Solutions Wins Vendor Excellence Award and Company Executive Honored at 2010 American Teleservices Association Annual Convention

Scottsdale, AZ – September 29, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that the American Teleservices Association (ATA) has awarded Synergy Solutions with the 2010 Vendor Excellence Award at the Awards Gala at the 2010 ATA Annual Convention. This annual award is presented to the industry supplier who…

Synergy Solutions Ranked on 2010 Inc. 5000 List

Scottsdale, AZ – August 25, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today it was named one of the 5000 fastest-growing private companies in America by Inc. Magazine for the second consecutive year. The Inc. 5000 list measures revenue growth for U.S.-based, privately held, independent companies. This distinguished list…

Synergy Solutions Receives ATA-SRO Accreditation Seal of Approval

Scottsdale, AZ – May 11, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, proudly announces that it has achieved full accreditation from the American Teleservices Association Self Regulatory Organization (ATA-SRO). Accreditation requires that a certified third party SRO Auditor has determined that Synergy Solutions meets all SRO Standards and has established…

Synergy Solutions Ranks in Top 50 Interactive Teleservices Agencies

Scottsdale, AZ – March 23, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has named Synergy on the 2010 Top 50 Interactive Teleservices Agencies Ranking “Interactive Inbound” and “Global Aggregated Ranking” lists. This is the eighth consecutive year Synergy has…