Continuous improvement leads to increased revenue for one of the nation’s largest health and wellness companies. Business Challenge Synergy’s client, one of the largest health and wellness companies in the US with a member network of over one-hundred million nationwide, challenged Synergy to help them cut costs by 8% over a three month ramp period…
Synergy partners with one of America’s largest banks to retain customers amidst economic stressors and other difficult challenges Business Challenge A large US banking organization and longstanding partner of Synergy’s was working with a product wholesaler to offer a variety of fee-based products focused on fraud and identity theft prevention. Essentially, the product wholesaler (also…
Scottsdale, AZ – May 13, 2011 Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has ranked Synergy as one of the 2011 Top 50 Teleservices Agencies in Inbound Teleservices. This is the ninth consecutive year Synergy has been recognized with the…
Scottsdale, AZ – April 18, 2011. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has ranked Synergy as one of the 2011 Top 50 Teleservices Agencies in Outbound Teleservices. This is the ninth consecutive year Synergy has been recognized with the…
Scottsdale, AZ – March 28, 2011. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, has been named a recipient of a 2010 Silver MVP Quality Award from Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions magazine. This is the seventh consecutive year Synergy has been recognized for its exceptional quality. Customer Interaction Solutions…
Scottsdale, AZ – September 29, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that the American Teleservices Association (ATA) has awarded Synergy Solutions with the 2010 Vendor Excellence Award at the Awards Gala at the 2010 ATA Annual Convention. This annual award is presented to the industry supplier who…
Scottsdale, AZ – August 25, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today it was named one of the 5000 fastest-growing private companies in America by Inc. Magazine for the second consecutive year. The Inc. 5000 list measures revenue growth for U.S.-based, privately held, independent companies. This distinguished list…
Scottsdale, AZ – May 11, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, proudly announces that it has achieved full accreditation from the American Teleservices Association Self Regulatory Organization (ATA-SRO). Accreditation requires that a certified third party SRO Auditor has determined that Synergy Solutions meets all SRO Standards and has established…
Scottsdale, AZ – March 23, 2010. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has named Synergy on the 2010 Top 50 Interactive Teleservices Agencies Ranking “Interactive Inbound” and “Global Aggregated Ranking” lists. This is the eighth consecutive year Synergy has…
Frost & Sullivan Executive MindXchange Analytics to Drive Continuous Quality Improvement Summary of Interactive Session Synergy Solutions was delighted to host an extremely informative interactive breakout session at Frost & Sullivan’s 6th Annual Customer Contact East sunny in Marco Island, Fl. We hope this was the first of many. First, we would like to thank…