Regardless of your specific customer interaction needs, we are here to create a custom solution to surpass your goals and engage with your customers. This is what we do – all day, every day, offering scalable, high quality, cost effective solutions in English and Spanish.
Outsourced Contact Center Services
![customer-service](https://synergysolutionsinc.com/wp-content/uploads/2016/02/customer-service.png)
Customer Service
![sales](https://synergysolutionsinc.com/wp-content/uploads/2016/02/sales.png)
Sales
![tech-support](https://synergysolutionsinc.com/wp-content/uploads/2016/02/tech-support.png)
Technical Support
![outreach](https://synergysolutionsinc.com/wp-content/uploads/2016/02/outreach.png)
Outreach
![chil-hand-on-the-hand-of-an-adult](https://synergysolutionsinc.com/wp-content/uploads/2016/02/chil-hand-on-the-hand-of-an-adult.png)
Non-Profit
![enrollment](https://synergysolutionsinc.com/wp-content/uploads/2016/02/enrollment.png)
Enrollment Services
Customer Engagement Solutions
What We Do
- Customer/Member Care
- Customer/Member Retention
- Enrollment/Registration
- Triage/First Response
- Sales Support
- Fundraising
- Upsells/Cross-Sells
- Tele-greeter/Answering Service
- Technical Support
- Telesales/Renewals
- Lead Generation/Appt. Setting
- Satisfaction Surveys
- Database Management
How We Do It
- 24/7/365
- Inbound Telephone
- Outbound Telephone
- B2C & B2B Interaction
- Chat
- IVR Self Service
- Dedicated Teams
- Blended Teams
- Bi-Lingual
- Overflow/Peak Season Support
- Operations Consulting
- Technology Development
Who We Do It For
- Public/Private/Non-Profit/Associations
- Retail/E-Commerce
- Healthcare
- Technology
- Financial Services
- Publishing
- Legal
- Construction
- Apparel
- Insurance
- Multi-Family Housing
- Public Utilities
- Political Candidates