PACE Association Announces Hiring of CEO
Synergy Solutions Ranks in Top 50 Outbound Teleservices Agencies
March 2013 – Phoenix, Arizona. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced that Technology Marketing Corporation (TMC)’s Customer magazine has ranked Synergy as one of the 2013 Top 50 Teleservices Agencies in the United States in its 28th Annual ranking. This is the eleventh year time that Synergy has been recognized with the Top 50 award.
The Top 50 Teleservices Agencies Rankings recognize the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes companies completed during the past year.
“The editors of Customer Interaction Solutions have ranked Synergy Solutions as a Top 50 Teleservices
Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”
Synergy Solutions specializes in “high-end, high-touch” programs where the customer experience is essential to the success of every call and prides itself on its high customer retention, which is earned through commitment to customer delight. “We are honored to once again be recognized as a top provider of teleservices. This is a tribute to our team’s efforts to continuously grow Synergy by providing highly effective quality solutions on behalf of the nation’s leading brands,” said Synergy Solutions President Lori Fentem.
The Top 50 Teleservices Agencies Rankings were published in the 1 issue of Customer Interaction Solutions magazine, www.cismag.com/call-center/.
The Top 50 Inbound Teleservices Agencies Rankings will be revealed in the April 2013 issue of Customer magazine.
About Synergy Solutions:
Synergy Solutions, Inc., headquartered in Phoenix, AZ with a network of US based sites, specializes in providing innovative customer contact solutions including multi-channel contact center services on behalf of Fortune 1000 companies in a variety of industries, including health care, insurance, e-commerce, financial services and publishing. Synergy Solutions utilizes proven customer engagement techniques to solidify and expand customer relationships through the use of intelligent people and emerging technology.
Synergy Solutions’ headquarters are located at 20235 N. Cave Creek Road, Suite 104-612 , Phoenix, Arizona, 85024. For more information about Synergy Solutions, contact Lori Fentem at llfentem@callsynergy.com or visit www.synergysolutionsinc.com
About CUSTOMER:
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
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