Testimonials

We love working with Synergy – they are constantly finding ways to improve our SLAs and keeping our customers happy. 

I have enjoyed working with Synergy. They are driven to get results, and very easy to work with. They are very flexible and always willing to create programs to fit our needs.

Synergy has always taken care of us as a client. When ask for assistance with anything they have addressed and taken steps to assist or improve. Our 1st year has been a great start and we look forward to continue to grow with Synergy.

We are very pleased with our partnership with Synergy Solutions. Our account manager addresses concerns immediately. We always feel we are their most important client. The entire team cares about our business and our success. We anticipate a long partnership with the team at Synergy.

Synergy was able to withstand a nearly impossible task to ramp a very large number of agents within a handful of weeks. They not only made and exceeded their ramp expectations, they also did it with outstanding performance to the KPIs right out of the gate! Very impressed!   

“Synergy’s ability to provide us with reliable data efficiently is commendable. I highly recommend their services!”

“Synergy’s services are an extension of our business. They represent our company’s mission and values on each and every phone call.”

“Our experience with Synergy has exceeded expectations on many levels.  Their ability to service our customers with such a high level of satisfaction has been impressive.  I would recommend Tina Lisell and the entire Synergy team to any company looking for exceptional service and a true partner.”

“From top-down, the team at Synergy sincerely embraces what we are determined to accomplish”

“Synergy has proven over and over again that they embrace our culture and commitment to quality”

“Synergy has never let me down.  They always knock it out of the park”

“Synergy’s culture is very proactive.  They are always recommending ways to get even better results”

“I truly trust Synergy’s knowledge of their business. It makes me sleep easy at night knowing I do not have to be a contact center expert!”